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Onsite Engagement

An Integrated & Multi-Feature Approach To Onsite Engagement

Gain your customers’ attention upon abandonment with branded, mobile-friendly, contextually relevant & personalized onsite messaging and recommended products. Our onsite engagement solution integrates seamlessly with your website and offers a personalized and supportive experience, rather than interrupting and irritating your customers. We treat each visitor as an individual, with personalized messages that strengthen your relationship and guide them on their path to purchase.

An Integrated & Multi-Feature Approach To Onsite Engagement

Gain your customers’ attention upon abandonment with branded, mobile-friendly, contextually relevant & personalized onsite messaging and recommended products. Our onsite engagement solution integrates seamlessly with your website and offers a personalized and supportive experience, rather than interrupting and irritating your customers. We treat each visitor as an individual, with personalized messages that strengthen your relationship and guide them on their path to purchase.

Benefits

Increase your Revenue
10 to 15% incremental uplift in conversions on average
Reduce abandonment rate
Keep your customers engaged – display personalized messaging and best-selling products
Data-driven decisions
Intelligently profiles your customer’s behaviour to deliver the right message, at the right time
Increase your Average Order Value
By showing further products to your customers
Maximize brand exposure and drive incentivized new traffic to your site
Turn your customers into brand ambassadors with our Social Sharing feature
Branded and intuitive design
Integrated and native interface
Increase revenues from mobile devices
Advanced mobile first and device agnostic interface
Increase your Revenue
10 to 15% incremental uplift in conversions on average
Reduce abandonment rate
Keep your customers engaged – display personalized messaging and best-selling products
Data-driven decisions
Intelligently profiles your customer’s behaviour to deliver the right message, at the right time
Increase your Average Order Value
By showing further products to your customers
Maximize brand exposure and drive incentivized new traffic to your site
Turn your customers into brand ambassadors with our Social Sharing feature
Branded and intuitive design
Integrated and native interface
Increase revenues from mobile devices
Advanced mobile first and device agnostic interface
Increase your Revenue
10 to 15% incremental uplift in conversions on average
Reduce abandonment rate
Keep your customers engaged – display personalized messaging and best-selling products
Data-driven decisions
Intelligently profiles your customer’s behaviour to deliver the right message, at the right time
Increase your Average Order Value
By showing further products to your customers
Maximize brand exposure and drive incentivized new traffic to your site
Turn your customers into brand ambassadors with our Social Sharing feature
Branded and intuitive design
Integrated and native interface
Increase revenues from mobile devices
Advanced mobile first and device agnostic interface

What Our Clients Are Saying...

“Cybba's onsite engagement solution has played a significant role in helping our business convert shoppers who would have abandoned our site. In six months since implementing, we've increased conversions by five times and recovered tens of thousands of dollars in revenue. Needless to say, we are incredibly pleased with the results.”

- Teresa Holden, Vice President of Marketing and Communications at 365 Tickets USA

What Our Clients Are Saying...

“Cybba's onsite engagement solution has played a significant role in helping our business convert shoppers who would have abandoned our site. In six months since implementing, we've increased conversions by five times and recovered tens of thousands of dollars in revenue. Needless to say, we are incredibly pleased with the results.”

- Teresa Holden, Vice President of Marketing and Communications at 365 Tickets USA

How it Works

There are a lot of reasons for customers to leave your site, but letting them leave without a fight when a customer has shown strong intent to buy never makes sense!
Creating engagement through urgency, fear of missing out or a financial incentive is critical to persuade a client - especially a high value one - to complete their purchase. However, delivering the right message at the right time to the right person, to prompt them to stay onsite and convert is a challenge.
Our onsite engagement solution displays highly targeted, behavioral, & real-time messages to keep the customer engaged as he is about to abandon.

Features

Customizable branding
The design and styling of our solution is customized to appear fully integrated with your website
Personalized Messaging
Drive customers to buy or take action with personalized messaging and promotional offers
Cart Reminder
Send shopping cart items to customer to remind them to complete their purchase at a later date
Best Selling Products
Showcase best-selling products to promote customer favorites and increase AOV
Social Sharing
Let customers be your brand ambassadors by sharing purchases on social networks
Mobile-Friendly
Capture customers on the go with a responsive user-friendly design
Campaign Effectiveness
Up to 10% incremental uplift in conversions
Customizable branding
The design and styling of our solution is customized to appear fully integrated with your website
Personalized Messaging
Drive customers to buy or take action with personalized messaging and promotional offers
Cart Reminder
Send shopping cart items to customer to remind them to complete their purchase at a later date
Best Selling Products
Showcase best-selling products to promote customer favorites and increase AOV
Social Sharing
Let customers be your brand ambassadors by sharing purchases on social networks
Mobile-Friendly
Capture customers on the go with a responsive user-friendly design
Campaign Effectiveness
Up to 10% incremental uplift in conversions
Customizable branding
The design and styling of our solution is customized to appear fully integrated with your website
Personalized Messaging
Drive customers to buy or take action with personalized messaging and promotional offers
Cart Reminder
Send shopping cart items to customer to remind them to complete their purchase at a later date
Best Selling Products
Showcase best-selling products to promote customer favorites and increase AOV
Social Sharing
Let customers be your brand ambassadors by sharing purchases on social networks
Mobile-Friendly
Capture customers on the go with a responsive user-friendly design
Campaign Effectiveness
Up to 10% incremental uplift in conversions

Onsite Engagement Extensions

Promo Bar

Increase customer engagement and grow revenues by boosting your promotions and key messages to prospective customers with Cybba’s mobile-friendly promo bar.

The promo bar is flexible to fire in multiple scenarios:

  • Proactive: Always on screen to promote ongoing or seasonal deals, events, or news
  • Reactive: Display after customer engagement with one of our solutions

The solution’s design, format, size and placement are customized to align with your brand and website to provide a seamless customer experience. Additional features to capture customer attention include: email capture, animations, and countdown timers.

More info

Insight Surveys

Gain insights on your customers' online experience with Cybba’s insight surveys. Conduct surveys in Cybba’s onsite engagement and email remarketing solutions and analyze and report results in our performance dashboard.

  • Improve Your User Experience: Discover your website visitors’ level of satisfaction with their onsite experience
  • Reduce Abandonment Rates: Understand why customers are leaving your site without completing their purchase
  • Collect Valuable Customer Feedback: Identify the key factors impacting the customer buying process with post-sale surveys
  • Increase Customer Retention: Build brand loyalty by creating a frictionless customer journey

More info

Customer Case Study

See how Cybba worked with the University of Tennessee Athletics to convert its onsite traffic, re-engage abandoned visitors and upsell to returning buyers and loyal fans.
Cybba achieved these objectives by implementing onsite engagement and remarketing campaigns that interacted with customers and encouraged purchases – even after they left the site
Read More Here

Customer Case Study

See how Cybba worked with the University of Tennessee Athletics to convert its onsite traffic, re-engage abandoned visitors and upsell to returning buyers and loyal fans.
Cybba achieved these objectives by implementing onsite engagement and remarketing campaigns that interacted with customers and encouraged purchases – even after they left the site
Read More Here